Terms and Conditions

Last Updated: Mar 30, 2026

1. Acceptance of Terms

Welcome to FlowRx.ai (the “Website”). By accessing or using this Website, you agree to be bound by these Terms & Conditions (the “Terms”). If you do not agree, please do not use the Website.

Enterprise Customers: If you are accessing or using the FlowRx proprietary SaaS platform on behalf of a pharmacy or healthcare organization pursuant to a separate Master Services Agreement (MSA) and/or Business Associate Agreement (BAA), the terms of those specific agreements shall govern your use of the platform and shall supersede these Website Terms in the event of any conflict.

2. Modifications to Terms

FlowRx reserves the right to modify these Terms at any time. We will post updates on this page and indicate the date of the latest revision. Continued use of the Website after changes constitutes your acceptance of the updated Terms.

3. Services Provided & No Medical Advice

FlowRx offers AI automation solutions for pharmacies, including tools that streamline operations, improve workflow efficiency, and enhance decision-making processes (the “Services”).

No Medical Advice or Clinical Decision Support: You acknowledge that the Services utilize artificial intelligence, machine learning, and automated processing technologies ("AI Technologies"). These AI Technologies are assistive tools designed to support, not replace, the professional judgment of licensed pharmacists and pharmacy personnel. You retain sole responsibility for reviewing, validating, and approving any outputs or recommendations generated by the AI Technologies before implementation. You shall not rely on AI Technologies as the sole basis for clinical decisions affecting patient care. FlowRx is not a healthcare provider, and our Services do not constitute medical advice, diagnosis, or treatment.

4. Intellectual Property Rights

  • All materials on the Website, including text, graphics, logos, icons, and software (collectively, the “Content”), are the property of FlowRx or its licensors.
  • You may use the Website for informational purposes only.
  • You may not copy, reproduce, republish, upload, post, transmit, or distribute any Content without prior written permission from FlowRx.

5. User Feedback

If you provide comments, suggestions, or feedback (“Feedback”), you grant FlowRx an unrestricted, royalty-free, perpetual, irrevocable license to use that Feedback in any manner and for any purpose.

6. Acceptable Use Policy

You agree not to:

  • Use the Website in any manner that violates local, state, national, or international law;
  • Interfere with or disrupt the Website or servers/networks;
  • Transmit any viruses, malware, or other harmful code;
  • Attempt to gain unauthorized access to any portion of the Website;
  • Attempt to probe, scan, or test the vulnerability of the AI Technologies, or input data designed to manipulate or deceive them.

7. Third-Party Links

The Website may contain links to third-party sites. FlowRx does not endorse or control these sites and is not responsible for their content or practices. You access them at your own risk.

8. No Warranties

The Website and Services are provided “as is” and “as available.” FlowRx disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. While FlowRx employs commercially reasonable efforts to ensure accuracy, we make no warranty that outputs generated by AI Technologies will be error-free, complete, or suitable for any particular purpose.

9. Limitation of Liability

To the fullest extent permitted by law, FlowRx shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or relating to your use of or inability to use the Website or Services. For general Website visitors, our total liability shall not exceed $100. For enterprise clients, liability is strictly governed and capped by the terms of your executed Master Services Agreement.

10. Indemnification

You agree to indemnify and hold harmless FlowRx and its affiliates from any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of the Website or your violation of these Terms.

11. Governing Law and Venue

These Terms shall be governed by the laws of the State of Delaware, without regard to conflict of law principles. Any dispute shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to their jurisdiction.

12. Termination

We may suspend or terminate your access to the Website at any time without prior notice or liability, for any reason, including breach of these Terms.

13. Entire Agreement

These Terms constitute the entire agreement between you and FlowRx concerning your use of the Website. If any provision is found invalid or unenforceable, the remaining provisions will remain in effect.

14. Contact Us

For questions about these Terms, contact:
FlowRx, Inc.
117 Kendrick Street, Suite 300 Needham, MA 02494, USA Email: info@flowrx.ai